{"id":13,"date":"2025-01-28T14:49:41","date_gmt":"2025-01-28T14:49:41","guid":{"rendered":"https:\/\/pharmacypure12.gr\/?page_id=13"},"modified":"2025-02-13T19:44:53","modified_gmt":"2025-02-13T19:44:53","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pharmacypure12.gr\/en\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_1921743542\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width align-middle align-center\"  id=\"row-128132301\">\n\n\n\t<div id=\"col-246517850\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-657536031\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper uppercase flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Returns Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:60%;height:2px;background-color:rgb(0, 0, 0);\"><\/div><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-479583255\">\n\n\n\t<div id=\"col-1542531794\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p>In <strong>PharmacyPure12<\/strong>, customer satisfaction is our priority. Below you will find all the details regarding our returns policy.<\/p>\n<hr \/>\n<h3><strong>1. Right of Withdrawal (Return of Products)<\/strong><\/h3>\n<p>You have the right to return a product within <strong>14 days<\/strong> from the date of issue of the receipt, provided that:<br \/>\u2705 It is in its original condition, without having been opened or used.<br \/>\u2705 Accompanied by its original packaging, proof of purchase and any accompanying documents.<br \/>\u2705 It does not belong to the category of products that <strong>are not refundable<\/strong> for hygiene reasons (see below).<\/p>\n<p><strong>Return process:<\/strong><\/p>\n<ul>\n<li>Contact us at <strong>+30 2392 065347<\/strong> or via email at <strong><a rel=\"noopener\">info@pharmacypure12.gr<\/a><\/strong> to declare the return.<\/li>\n<li>Send the product to: <strong>Eleftherias 12, Trilofos, Thessaloniki, 57500<\/strong>.<\/li>\n<li>The return cost is borne by the customer, unless the return is due to incorrect shipment by our company.<\/li>\n<li>Once we receive the product and its condition has been checked, a refund or replacement will be made, upon agreement.<\/li>\n<\/ul>\n<hr \/>\n<h3><strong>2. Non-returnable products<\/strong><\/h3>\n<p>According to the law and for hygiene reasons, <strong>no returns accepted<\/strong> in:<br \/>\u274c Pharmaceutical products and dietary supplements.<br \/>\u274c Cosmetics, personal hygiene products, makeup and perfumes, if they have been opened.<br \/>\u274c Specially designed products or personalized orders.<\/p>\n<hr \/>\n<h3><strong>3. Defective or Incorrect Products<\/strong><\/h3>\n<p>If you receive a product <strong>damaged, defective or different<\/strong> from your order:<br \/>\u2714 Contact us within <strong>48 hours<\/strong> from receipt.<br \/>\u2714 Send us a photo of the product at <strong><a rel=\"noopener\">info@pharmacypure12.gr<\/a><\/strong>.<br \/>\u2714 We will guide you through the replacement <strong>no extra charge<\/strong>.<\/p>\n<hr \/>\n<p>For any clarification, we are at your disposal!<br \/>\ud83d\udcde <strong>+30 2392 065347<\/strong> | \ud83d\udce7 <strong><a rel=\"noopener\">info@pharmacypure12.gr<\/a><\/strong><\/p>\n<p>\ud83d\udc9a <strong>PharmacyPure12 \u2013 Because your care is our priority!<\/strong><\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1921743542 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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